Contact Us

Ask about a model or an order

Email hello@japanscissors.com.au. Include your order number if you have one, the exact model and the page you are looking at. We answer by email.

Complaints

Email us with "Complaint" in the subject line and your order number. Our Terms of Sale explain how complaints are handled.

Stay safe

We will never ask for your card number, PayPal password or one-time codes by email, phone or message. Never send card details or identity documents by email.